Sofitel Hangzhou Westlake

333 West Lake Avenue, Hangzhou, China, 310002show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  18 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in China

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Overview

The 5-star Sofitel Westlake Hotel is situated a mere 2.2 km away from Liulang Wenying Park. With accents of Balinese architecture, the hotel was built in 2001 and renovated in 2007.

The property is notable for the central setting close to a church and a temple as well as forests and a national park. The city center lies within 4 km from the venue.

Shoppers will appreciate a market and a shopping mall at a short distance from the hotel.

Easily accessible from Longxiangqiao subway station. Guests can reach Hangzhou airport within 35 minutes' drive.

Rooms

This hotel comprises of junior king suite, luxury king room and luxury queen room that come with modern décor as well as free Wi-Fi, satellite television, a private safe, a refrigerator and direct dial telephone. The hotel offers beautiful guestrooms with a view over the bay. They feature en suite bathrooms with a shower, free toiletries and bathrobes.

Eat & Drink

A comprehensive breakfast is served daily. The indoor restaurant serves French dishes. Coffee, tea and wines are offered in the café bar. ART 6 and Eudora are situated in a shopping area, about 100 meters away of the property.

You can start your day with a buffet breakfast, which costs CNY 158 per person per night. 

Services

Business travelers can use conference equipment, a banquet hall and a copier available on site.

Relax

On-site treatments include steam baths, facials and massage. The hotel offers fitness classes and a gym to help guests keep fit.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   6.  Number of rooms:   200.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Airport shuttle
  • 24-hour room service
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor heated swimming pool
  • Night club
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Lake view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Wardrobe
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-out07:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Nan Song Yu JieNan Song Yu Jie2700 ft
Wushan Night marketWushan Night market3300 ft
Ding'an Road Metro StationDing'an Road Metro Station2000 ft
Longxiangqiao Metro StationLongxiangqiao Metro Station3300 ft
China Academy of ArtChina Academy of Art700 ft
Wushan SquareWushan Square2900 ftSouth Yanan Road, Shangcheng District
West Lake (Xi Hu)West Lake (Xi Hu)4000 ftWest Lake Scenic, Xihu District
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ART 6ART 6300 ft6F,Sofitel Hangzhou Westlake,No.333 Xihu Avenue
Night & DayNight & Day600 ft240 Nanshan Road
Starbucks (Xihu Tiandi)Starbucks (Xihu Tiandi)700 ftNanShan Road 147 6 Building XiHu TianDi
Family Lu RestaurantFamily Lu Restaurant700 ftNanShan Road 252
Eudora StationEudora Station1100 ftNo.1011-7 Nanshan Road Shangcheng District
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Yue Fei TempleYue Fei Temple1.6 mi
Wulin SquareWulin Square1.9 mi
Sweet Osmanthus Rain at MannjuelongSweet Osmanthus Rain at Mannjuelong2.5 mi
Hangzhou Railway StationHangzhou Railway Station1.0 mi
Hangzhou Railway StationHangzhou Railway Station1.3 mi
Huanglong Sport CentreHuanglong Sport Centre2.1 mi
China National Tea MuseumChina National Tea Museum2.5 mi
Fengqi Road Metro StationFengqi Road Metro Station1.1 mi
Zhejiang University of TechnologyZhejiang University of Technology3.0 mi
Bai CausewayBai Causeway1.2 miBai Causeway, Beishan Road, Xihu District
The mixc MallThe mixc Mall2.5 miFuChun Lu 701Hao WanXiang ChengNei QingChun Dong LuKou
Hupao SpringHupao Spring3.2 miHupao Road, Xihu District
Lingyin TempleLingyin Temple3.6 miNo.1 Fayun Alley, Lingyin Road, Xihu District
Xixi Wetland ParkXixi Wetland Park6.0 miZhoujia Village, Xihu District
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Getting around
Airports
Hangzhou (HGH)16.2 mi
Train
Hangzhou Railway Station1.1 mi
Underground
Ding'an Road Metro Station2300 ft
Longxiangqiao Metro Station3700 ft
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Reviews
7.8
FabulousBased on  18  reviews

Rating by category:

8.0
Service
  • 5.4
    Guest rating

    Being quite cool, no heating possibilities, air conditioning even in position 'heating' not heating. Dinner in chinese restaurant: staff hardly speak English, food quality rather fair than good

  • 10.0
    Exclusive

    Very close to Westlake, high quality services

  • 8.2
    Fabulous

    Service is great, staff very helpful. Asked for a wifi router for my ipad as the room is equipped with only cable, and the staff sent it to my room right away. Swimming pool is small, but quiet and private. Excellent location, right next to West Lake, and the restaurant/bar area, West Lake Tian Di. Highly recommend to anyone who wants to have a pleasant trip to Hangzhou.

  • 7.8
    Fabulous

    The beds and the location

    The hotel is a bit tired comapared to other sofitel I have stayed. Could do with a refurbishment as we paid 5 star price.

  • 8.8
    Superb

    Le personnel très accueillant, très bon petit déjeuner, chambre très confortable

  • 5.4
    Guest rating

    Situation très bien en plein centre et sur les bord du lac

    Cet hôtel n'a rien d'un sofitel ! C'est un hôtel 100% chinois, décoration triste, buffet vraiment très moyen (on a d'ailleurs préféré aller prendre le petit déjeuner au starbuck tout prêt). Bar avec cocktails mauvais et chanteuse niveau karaoke... comme dans tous les hôtels chers en Chine les chambres sont spacieuse et la literie est toujours confortable. Mais à part cela comment sofitel peut il mettre son nom sur un hôtel de ce style !?

  • 7.0
    Very good

    地理位置非常好,房间和浴室很大,设计很舒服,前台员工效率很高,服务也不错!

    全日制餐厅太差,服务和菜品根本达不到五星级酒店标准!下午一点想零点,被一脸不情愿的告知要等的,等很久- 结果还可以上错菜!第二天用早餐很离谱,带好的座位被别的客人坐掉,点了茶也没来,催了一次才来,羊角包居- 然是冷的,想吃麦片粥,结果厨师说断货,呵呵,点份拿铁,服务员居然说没有,我很生气的让她去问经理,她问- 完说有,结果等了20分钟,上来的拿铁不配茶匙,而且冷的!!!我要求换,确是很快上来的,可是味道实在是- 不敢恭维,比例不对!全场黑西装真心不care客人和服务,对杭州索菲特的餐饮非常失望!

  • 5.4
    Guest rating

    服务尚可

    地理位置差 西湖边的酒店完全看不到风景 酒店硬件也较为老旧了

  • 9.2
    Superb

    Prima locatie, ontvangst en ruime kamers. Ontbijt op dakterras met mooi uitzicht. Kortom prima verblijf.

  • 6.6
    Good

    西湖が目の前!駅から一本道でアクセスも良好!朝ごはんは6階が込むので5階がオススメです。 西湖周辺を散策する拠点として是非!

  • 7.0
    Very good

    年越しを杭州で夫婦で過ごすため人気の高い、素敵なテラスの写真で過ごしたかったのでこちらのホテルに2泊滞在。 チェックイン時間よりかなり早い 朝の9時30でしたがチェックイン出来、西湖まで歩いてすぐ、バス停も目の前、日本食店もすぐ、食事にも観光にもアクセスが楽です。 一日目でほとんど観光できました。

    ホテル内の朝のバイキングは 当日申し込み1800元/1人で、種類も少なめで少しガッカリ。 テラスの写真は レストランのようで 自由に出入りできない。 ホテル内のテラスでゆっくり夕日を眺めたり マッタリ過ごす。って事は出来ないです。

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Highlights
8
FabulousBased on  18 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in China

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out07:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Hangzhou (HGH)16.2 mi
Train
Hangzhou Railway Station1.1 mi
Underground
Ding'an Road Metro Station2300 ft
Longxiangqiao Metro Station3700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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